Don't panic if you mistakenly send money from your mobile money account to the wrong person. Mistakes happen, especially when we're in a rush or not paying attention to the number we're dialing.
Ten years ago, MTN mobile money was introduced to Ghana and it has been embraced by the populace. It has become the most popular way to transact and many Ghanaians rely on it for various activities. MoMo is now the go-to for those seeking a convenient, easy and secure means of making payments.
(it only our dear girls that are making boys bore MoMo small because girls have abused this MoMo term a lot, every day ‘’Send me MoMo’)
Mobile money has revolutionized the way Ghanaians send and receive money, providing a much more convenient option than existed before. The ability to send and receive money quickly and easily is a major benefit to the people of Ghana.
There are ways to reverse a transaction, and we will take you through all of them.
How To Reverse MTN Mobile Transaction Sent To A wrong Person
Before diving in, pray you realised this within 15 minutes of sending the money and also the person hasn’t withdrawn the money (this will increase your chance of you getting your money back faster).
- Call 100
- Select 3 Mobile money service
- Select 5 for Mobile money reversal
- Your call will be transferred to the mobile money department customer care.
- You will be asked about the amount you sent, the wrong number you sent to, the date you sent, and also they will ask you to provide some information to help them assist you faster.
- Now wait for them to do their investigations, and then your money will be reversed back to you after 15 days.
However, one will want to reverse their mobile money transactions for some reason. This article will take you through how to change your MTN mobile money token generated back to cash.
How To Reverse Your MTN Mobile Money Token Code Generated For ATM
If you went to an ATM to withdraw money from your mobile account and for some reason were unable to do so, you may be feeling frustrated.
First of all, the token has a date that it will expire, so if you don’t need the money in a hurry, you can wait for three days, the permit will pass, and your money will be reversed to your mobile money account.
If you want to reverse your token back to money and can’t wait for the expiry date, then you will have to do this:
- Visit the nearest MTN office with your national Identity card (you might need it for verification)
- Explain to the person in charge, specify the bank, the amount you wanted to withdraw and then show your token.
- The customer representative will take it from there, and within some minutes, they will reverse your token for you.